The roof is one of the most essential components of a house. It protects your family and belongings. Homeowners must choose the right contractor for a roofing project.
Many homeowners have been burned by choosing a subpar roofer. The best way to avoid this is by using online feedback and asking a few key questions.
When choosing a roofing contractor, there’s a lot to think about, but cost remains one of the most critical factors. Multiple estimates can help you determine if the pricing is comparable.
A good experience with your roofing contractor is essential for the project’s success. If you’re dealing with a company that makes you feel uncomfortable, or if they seem to have a poor attitude towards their work, it’s best to find a different contractor.
Check out the reviews on Google, Angie’s List, and other relatively neutral sites. It’s also a good idea to ask your friends and neighbours for recommendations. A reputable roofing company should have an excellent reputation in the community. It is a reflection of the quality of their work.
Aside from the cost, online reviews and recommendations remain one of the most important factors homeowners look at when choosing a roofing company, whether from the Better Business Bureau, online reviews, or recommendations from friends and family members.
When researching a roof company, it’s a good idea to ask them for references from previous clients and some contact information of architects or general contractors they’ve worked with. These people will be able to speak to the contractor’s professionalism, quality, and overall quality.
Aside from looking at the company’s reputation, homeowners should also check if they’re licensed and insured. This way, they won’t be held liable for any accidents or damage that could occur during the project. A trustworthy contractor should be OK with providing proof of insurance and licensing.
Almost all states require roofing businesses to have workers’ compensation insurance. When an employee is hurt at work, this insurance covers their medical costs and any lost pay. Homeowners are often concerned that a roofer who doesn’t have workers’ compensation could be held responsible for injuries on their property during work.
Homeowners also want to ensure that a roofing company has general liability insurance, which covers the cost of repairs for damages caused by the roofer’s employees or their equipment. A roofing contractor should also have commercial auto insurance to cover any vehicles used for business. In addition, a roofing company should have inland marine insurance to cover any high-value tools or equipment shipped between jobs.
When hiring a roofing company, it is vital to understand the different types of available warranties. A manufacturer’s warranty covers the materials and often comes with a 25-30 year guarantee, while a quality warranty covers the installation of those materials.
Manufacturer warranties are often difficult to read and can have a lot of fine print, so it is essential to understand what is and is not covered by your warranty. Knowing which circumstances could void your warranty is essential, such as neglecting regular maintenance or not getting roof inspections.
A quality roofing contractor will offer a comprehensive quality warranty and a manufacturer’s material warranty. They should be willing to explain what is covered by each and answer any questions you may have about them.
Customer service is one of the most important things for a roofing company to focus on. Not only does it ensure customers are happy with their experience, but it also helps to build brand recognition and grow the business.
Regular communication with homeowners from the initial sale to the completion of their roof is critical. It can be done through phone calls, emails, or handwritten notes, showing that the roofing company cares about its customers.
A well-designed website is also essential for any roofing company, as it can showcase its work and services to potential clients. It should also be optimized for search engines and include a call to action encouraging people to contact the company. Content marketing is another effective way to genrate leads for a roofing company.