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Creating an Inclusive Workplace for Health and Wellness Specialists

As a health and wellness professional, you may have noticed that your organization's workplace culture is not always welcoming of diversity. That can be the case in many industries. However, the workplace culture of BIPOC individuals can make them feel excluded from wellness efforts....

What is Social Customer Service and How Can it Benefit Your Business?

So, what is social customer service and how can it benefit your business? While telephone calls were once the primary method of customer service, email and social media platforms have quickly replaced them. Social media is a great way to interact with customers on...